Privacy Policy

Last updated: November 4, 2025

1. Introduction

Welcome to GPT CV Scoring ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered CV scoring service.

By using our service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, company name, and password when you create an account
  • CV/Resume Data: Resumes, CVs, and related documents that you upload for scoring and analysis
  • Job Posting Information: Job descriptions, requirements, and criteria that you provide for candidate matching
  • Communication Data: Messages, feedback, and correspondence you send to us
  • Payment Information: Billing details and payment method information (processed securely through third-party payment processors)

2.2 Automatically Collected Information

  • Usage Data: Information about how you interact with our service, including pages visited, features used, and time spent
  • Device Information: IP address, browser type, operating system, device identifiers, and mobile network information
  • Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our CV scoring and analysis services
  • To process and analyze CVs and resumes according to your specified criteria
  • To communicate with you about your account, service updates, and support requests
  • To process payments and manage your subscription
  • To personalize your experience and provide relevant features
  • To detect, prevent, and address technical issues, fraud, or security threats
  • To comply with legal obligations and enforce our terms of service
  • To conduct research and analytics to improve our AI models and services
  • To send you marketing communications (with your consent, where required)

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in operating our service (e.g., cloud hosting, payment processing, analytics)
  • AI Processing: CV data may be processed by third-party AI service providers to deliver scoring and analysis features
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information
  • Protection of Rights: To protect our rights, property, or safety, or that of our users

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security assessments and monitoring
  • Employee training on data protection
  • Compliance with industry security standards

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:

  • Account data is retained while your account is active and for a reasonable period after account closure
  • CV/resume data is retained according to your account settings and subscription plan
  • Payment and billing records are retained as required by law
  • Analytics and aggregated data may be retained longer for service improvement purposes

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your personal information
  • Restriction: Request restriction of processing
  • Withdraw Consent: Withdraw consent for processing where applicable

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookies through your browser settings, though this may affect certain features of our service.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: